Aug 2014 /
Mr E, Kent
PRN have taken care of my elderly Grandfather for the last three years and have given the highest quality service throughout. The company is run by a professional nurse, employing high quality staff, and it shows.
My Grandfather, living at his own home, became completely dependent on an increasing amount of external care. Having previously used a competitor (with whom we were not satisfied), it was essential that we chose the right service provider to replace them. I have absolutely no doubt that we have chosen the best available. The company rapidly built an excellent relationship with my Grandfather, other close relatives and me, and has always responded immediately to any change of routine or other request, however small.
I am involved professionally in a high value service industry myself and I can honestly say that I have rarely come across a business that is so determined to satisfy its clients, and has such a good attention to detail, as PRN. I have the utmost confidence in the abilities of the team and particularly of the Manager, Peter Whiteley. I do not hesitate in recommending PRN.